Food, Technology and Beverage Volume 8
Quality Food is Always a Key to Success
 In Hong Kong, the restaurant s with quality food always attract
consumers and it is usual that the consumers are asked to wait
for half an hour or even more than an hour to be seated. Crystal
Jade La Mian Xiao Long Bao is one of these popular places.
 With head quarter in Singapore, the Crystal Jade Group of
Restaurants is now operating 2 outlets of Crystal Jade La Mian Xiao Long Bao in Hong Kong. The
popularity has quickly spread and attracting a long queue of
customers when the first branch was open two years ago. The
second branch was open in May this year and the situation is the
same. The only reason is --- high quality of food.
 Lanzhou La Mian (Noodle) is the most popular item. All La Mian
will be made only when there is an order. When getting an order,
the chef would take out a small piece of dough which is enough for
a bowl of noodle, pull it and drag it into long strings of noodles in
a speedy manner. It is hardly believe that seven bowls of noodles
could be made in one minute.
Xiao Long Bao (Steamed Dumpling) is another "must have" item. Nearly every table of customers will
order this fresh and delicious Xiao Long Bao. Interviewing with the chef about the acquaintance of
making it, the answer is interesting, "It is only the matter of hardworking!" he said. Absolutely this is a
modest answer at all.
 Crystal Jade selected Seito® Food & Beverage Management System to computerize the process of
ordering, kitchen printing and billing. "On one hand, the POS
system enhances our operation efficiency and on the other, the
advanced reporting functions enables us to obtain sales data easily.
It is very useful for our business planning" Ms. Leung, the General
Manager said. "I also appreciate Seito’s professional after-sales
supporting service."
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