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Food, Technology and
Beverage Volume20
Impeccable
Services and Products – Lei Garden Group
In 1999, Lei Garden Group selected Seito Systems Limited
to implement
Seito® POS Management System to their
restaurants….
In the past ten years, Lei Garden and Seito have been maintaining a
good relationship. As the POS Management System provider to Lei Garden,
Seito has the same business spirit “Putting people on the
first place” with Lei Garden. Seito’s quality POS
and service is the valuable support for Lei Garden to improve
operation efficiency and quality. More than that, quality POS can
greatly help in earning more money for the business.
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Winnie Cheung –
Restaurant Manager
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Seito® Wireless Solution
The Lei Garden restaurant located in APM shopping plaza, Kwun Tong has
adopted Seito®
Wireless Solution in coordinating with the
application of the current Seito® POS Management
System. “We always emphasize customer service .The
application of Seito® Wireless Solution directly makes
our image more outstanding,”
Ms. Winnie Cheung, the Manager of
the restaurant said. “When customer is
ordering the item, I can keep sending the order from the
wireless PDA terminal. The items like appetizers may be delivered to
the customer when I am still reconfirm in the rest of the
orders. The customer may surprise how efficient the order
handling is, and I am also happy and proud of the service we
provide.” “In addition, with these PDA wireless
terminals, we are able to handle some urgent ordering request such as
chase order, or other bill related issues in front of the customer and
no need to go back to the touch screen terminal. Then, they trust that
we are seriously handling their requests and they will believe our
group as well. Eventually they will become our loyal
customers!” said Ms. Cheung. Lei Garden APM branch is now
using Widefly 28
wireless ordering terminals.
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Insisting on Quality Service
To the corporation which emphasizing long term business
relationship, continuous product and service quality
improvement is one of key elements in running the business.
The Lei Garden Group has consistently pushed for innovation,
especially in new dishes. Apart from that, the Group will keep
maintaining the high standard of service quality for thecustomers.
Seito will also maintain long-term relationship and work closely with
our customers and provide the best products and services to them.
“Undoubtedly, the POS Seito provided has been running stably.
Their reliable after-sales support is well-known in the market
place,” Ms. Cheung told.
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